Shipping policy

Shipping Policy

At MOVIRRAL, we aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

U.S. Shipping

We currently offer FREE shipping on U.S. orders.

Estimated delivery time is typically 7–9 business days after processing.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, high order volumes, holidays, weather conditions, or other circumstances outside our control.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after your shipment has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible at info.movirral@gmail.com. We cannot guarantee that changes can be made once an order has been processed or shipped.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or you experience an issue with your delivery, please contact us at info.movirral@gmail.com with your order number and relevant details. We will review the issue and assist you with the appropriate next steps.

Questions

If you have any questions about your order or shipping, please contact us at info.movirral@gmail.com.